Terms of Use

1. Scope and Acceptance

These Terms of Use ("Terms") govern access to and use of the website living-nexum.com ("Website"), owned by PulsarQ, trading as NEXUM LIVING CONNECTION ("Nexum", "we" or "company").

By accessing and using this Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should not use the Website.

2. Definitions

• "Nexum", "NEXUM LIVING CONNECTION" or "Company": refers to PulsarQ, trading as NEXUM LIVING CONNECTION, with registered office at Rua dos Pinheiros 1, 2975-082 Quinta do Conde, Sesimbra, Portugal
• "User": any person who accesses or uses the Website
• "Website": the website living-nexum.com and all its pages
• "Quote Request": contact form to request information or a commercial proposal, without any binding nature
• "Products": architectural modules (3×3, 6×4, 9×4, 12×4, 12×8, 12×12), pergolas (3×3, 6×3, 9×3, 12×3) and other products presented on the Website

3. Website Purpose

The Website is intended to:

• Present information about Nexum and its modular architecture products
• Allow interested parties to request information and quotes
• Facilitate contact between potential customers and our sales team

The Website does not allow online purchases, payments, or contract formation. All contracting is done through a traditional commercial process, with a written proposal and signed contract.

4. Quote Requests

4.1 Non-Binding Nature

Quote requests submitted through the Website are merely requests for information and do not constitute:

• An order or purchase commitment
• A contract or pre-contract
• A product reservation
• Any obligation to purchase on the part of the User

4.2 Response Process

After submitting a quote request:

• Our sales team will contact you to clarify your needs
• A personalized commercial proposal will be prepared
• The proposal will be sent by email or presented in person
• The proposal will have an indicated validity period (typically 30 days)

4.3 Contract Formation

Purchasing Nexum products requires:

• Detailed commercial proposal with technical specifications
• Signing of supply contract (in person or digitally)
• Agreement on payment, delivery, and installation conditions
• Specific terms and conditions defined in the contract

All applicable consumer rights will be respected at the time of contract formation, including complete pre-contractual information.

5. Product Information

5.1 Informational Nature

Product information presented on the Website (descriptions, dimensions, materials, images, configurations) is of an indicative and informational nature. Final specifications will be detailed in the personalized commercial proposal.

5.2 Pricing

The Website may display indicative or "starting from" prices. These values are merely referential and do not constitute a binding offer. The final price will be defined in the commercial proposal, taking into account:

• Chosen configuration and customization
• Selected materials and finishes
• Delivery location and access conditions
• Additional services (installation, licensing, site preparation)

5.3 Availability

Product availability and delivery times are indicative and will be confirmed in the commercial proposal. Nexum reserves the right to modify specifications or discontinue products without prior notice.

6. Website Usage

6.1 Permitted Use

The User may use the Website to:

• View information about Nexum and its products
• Submit quote or contact requests
• Share Website content through the means provided

6.2 Prohibited Use

It is prohibited to:

• Use the Website for illegal or unauthorized purposes
• Attempt to access restricted areas or computer systems
• Copy, modify, or distribute content without authorization
• Submit false or misleading information in forms
• Use automated systems to access the Website (bots, scrapers)
• Interfere with the normal operation of the Website

7. Intellectual Property

All Website content, including but not limited to:

• Texts, images, photographs, and videos
• Designs, logos, and trademarks
• Website structure and layout
• Software and source code

Are the exclusive property of Nexum or its licensors and are protected by copyright and other intellectual property rights.

Reproduction, distribution, modification, or commercial use of any content without prior written authorization from Nexum is prohibited.

8. Limitation of Liability

8.1 Website Availability

Nexum strives to keep the Website available and functional, but does not guarantee:

• Uninterrupted Website availability
• Absence of errors or viruses
• That results obtained will be accurate or reliable

8.2 Informational Content

Information provided on the Website is of a general and informational nature. Nexum is not responsible for:

• Decisions made based solely on Website information
• Inaccuracies or omissions in content
• Damages resulting from use or inability to use the Website

8.3 External Links

The Website may contain links to third-party websites. Nexum does not control and is not responsible for the content, privacy policies, or practices of those websites.

9. Privacy and Data Protection

The collection and processing of personal data through the Website is governed by our Privacy Policy, which forms an integral part of these Terms.

For information about cookies and tracking technologies, see our Cookie Policy.

10. Dispute Resolution

In case of dispute related to the use of the Website, the User may resort to:

• Direct contact: Through the contact methods indicated, for amicable resolution
• Alternative Dispute Resolution (ADR) entities: Competent Consumer Arbitration Center
• European Online Dispute Resolution Platform: ec.europa.eu/consumers/odr

11. Applicable Law and Jurisdiction

These Terms of Use are governed by Portuguese law. For resolution of any disputes arising from use of the Website, the courts of Nexum's registered office shall have jurisdiction, without prejudice to the consumer's legal forum.

12. Changes to Terms

Nexum reserves the right to modify these Terms at any time. Changes take effect immediately upon publication on the Website.

We recommend that you review this page periodically to stay informed about applicable terms.

13. Contact

For questions related to these Terms of Use, contact us: